Frequently Asked Questions

In January, a State grand jury indicted Dr. Michael Ham and others on charges related to medical billing. We take these charges very seriously and will vigorously oppose them. Surgeries we performed were medically necessary and our surgical patients elected surgical correction and the procedure improved the patient’s visual and functional status. These procedures were correctly billed in accordance with appropriate guidelines. We believe that we will ultimately be vindicated.

Questions Concerning the Indictment

Q: What are the charges and will Dr. Ham fight them?

A: The charges center around medical necessity and billing practices. We will vigorously oppose the charges. Dr. Ham is a longstanding and trusted caregiver in the community for more than 20 years. The surgeries that he performed were medically necessary. Each of Dr. Ham's surgical patients elected to have surgical correction and there was a reasonable expectation that the lens surgery would significantly improve, and in fact did improve, the patient's visual and functional status. These procedures were correctly billed in accordance with appropriate payor guidelines.

Q: Is Dr. Ham allowed to practice now that he has been indicted?

A: Yes, the charges have not been substantiated and Dr. Ham believes he will ultimately be vindicated. Dr. Ham continues to practice as he opposes the charges against him.

Q: I am a current or former surgical patient of Dr. Ham and had a positive experience. How can I help Dr. Ham as he opposes these charges?

A: We appreciate your support! Dr. Ham has performed thousands of cataracts and laser vision correction surgeries over the past 20 years and there are thousands of satisfied patients whose sight has been successfully restored thanks to Dr. Ham. You can help Dr. Ham by contacting us directly and sharing your story. You can also mention @Kokopelli Eye Institute on Facebook. And, if you see a news story on the web about Dr. Ham, add your own positive story in those comments.

Questions Concerning Scheduling

Q: I had a surgical procedure scheduled in January and was told by your office that it would have to be rescheduled. Do I need to find another surgeon?

A: No, our offices remain open, ready and able to see patients and care for the community. Dr. Ham is seeing patients and is doing procedures as he vigorously opposes the charges. We appreciate your understanding and support. If you have not yet been rescheduled, please call the office and we will take care of it.

Q: How do I know that my surgery is still covered in light of the charges brought against Dr. Ham and employees of Kokopelli Eye Institute?

A: We are vigorously opposing the charges and believe we will be vindicated. If you have concerns about coverage please call our office to verify your procedure is scheduled and that coverage is in place. You may then follow-up directly with your insurance company.

Q: My insurance company called me and told me Dr. Ham is not a contracted provider. Is there anything you can do so Dr. Ham can perform my surgery?

A: We appreciate your support. We will accept cash for your procedure. It may be possible that you can still seek reimbursement from your insurance company directly. If you would rather find a different provider, we will send your medical records to your new provider upon request or you can pick up your medical records. We apologize for the inconvenience.